The Ikhtiyar Awam Ka App is a new initiative launched by Khyber Pakhtunkhwa’s Chief Minister, Ali Amin Gandapur, to help the residents of KP regijjster their complaints about any issues they face. This app is an essential tool to improve governance and address public concerns efficiently. The app allows citizens to easily file complaints without visiting offices or government departments.
| Program Details | Information |
| Program Name | Ikhtiyar Awam Ka App |
| Launched by | KPK Government |
| Objective | To solve public issues and improve governance |
| Mode | Online Application |
Table of Content
“Ikhtiyar Awam Ka” Online Web Portal to Register Complaints
The Ikhtiyar Awam Ka web portal was officially launched during a ceremony held at the Civil Secretariat in Peshawar by Chief Minister Ali Amin Khan Gandapur. During his speech, he highlighted how the app will allow citizens to file complaints easily without the need to visit government offices. This app is seen as a major step towards improving governance and making the process of resolving public issues more transparent and efficient.
24/7 Service for the People
The Ikhtiyar Awam Ka app provides a 24/7 service for people to register their complaints. It allows real-time tracking and monitoring of issues reported by the public, ensuring that they receive timely responses. This service is also accessible to Pakistanis living abroad, who can use the platform to submit their concerns or complaints related to public services in KP.
Advanced Features for the Convenience of People
The app is designed to be user-friendly and technologically advanced, making it easier for everyone to file complaints. It offers:
- Simplified complaint submission
- Multi-channel interaction (app, WhatsApp, email, phone)
- Data protection and privacy
- Citizen feedback system
- AI-powered analytics for better reporting
This all-in-one platform ensures that public concerns are handled efficiently and that government departments work together to implement solutions quickly.
Govt Connection with Public Sentiments
One of the key advantages of the Ikhtiyar Awam Ka App is that it allows the Chief Minister to stay connected with the people’s concerns in real time. This improves accountability and governance. CM Ali Amin Gandapur emphasized that the government is committed to addressing citizens’ problems swiftly, ensuring that no complaint will be closed until the issue is resolved to the satisfaction of the complainant.
99-Point Awami Agenda for Civil Administration
The Chief Minister mentioned that the civil administration has been given a 99-point “Awami Agenda” aimed at improving service delivery across the province. The launch of the Ikhtiyar Awam Ka app will help implement this agenda more effectively by allowing citizens to report issues that need immediate attention from the government.
Conclusion
The launch of the Ikhtiyar Awam Ka app is a major step forward in improving governance and empowering the people of Khyber Pakhtunkhwa. With a 24/7 complaint registration system, real-time responses, and better accountability, the app ensures that public trust in the government is strengthened. Now, any resident of Khyber Pakhtunkhwa can easily register their complaints and get quick solutions to their problems.
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FAQs
What is the purpose of the Ikhtiyar Awam Ka App in 2024?
The app allows residents of KP to file complaints about any public service issues and track their resolution in real-time.
Who can use the Ikhtiyar Awam Ka App in 2024?
Any resident of Khyber Pakhtunkhwa, including Pakistanis living abroad, can use the app to register complaints.
What features does the app offer in 2024?
The app offers complaint submission, multi-channel access (WhatsApp, phone, email), real-time tracking, and AI-powered reporting.