The Chairperson of the Benazir Income Support Programme (BISP), Senator Rubina Khalid, conducted a live e-katcheri session on September 9, 2024. This session took place at the BISP headquarters in Islamabad and aimed to directly address the concerns of BISP beneficiaries. Senator Rubina Khalid interacted with participants through BISP’s official Facebook account, giving immediate responses to their questions and issues.
| Key Points | Summary |
| Event | Live E-Katcheri session hosted by Chairperson BISP |
| Date | September 9, 2024 |
| Location | BISP Headquarters, Islamabad |
| Purpose | Address concerns of BISP beneficiaries |
Table of Content
Senator Rubina Khalid Interacts with Beneficiaries
During the one-hour live session, Senator Rubina Khalid engaged with 34 people from different regions of Pakistan. These participants raised questions and concerns regarding their enrollment in various BISP programs, including the Benazir Kafaalat, Taleemi Wazaif, and Nashonuma programs. Senator Khalid listened to each caller and offered guidance on their issues.
Her main goal was to ensure that all problems were resolved in real time. She also instructed BISP officers to take immediate action to address any outstanding complaints or difficulties faced by the beneficiaries.
Concerns Raised by Beneficiaries
The questions asked by the beneficiaries were focused on several important topics. These included:
- Enrollment issues in BISP programs.
- Eligibility criteria for financial support.
- Information about monthly stipends and payments for various programs like Kafaalat, Taleemi Wazaif, and Nashonuma.
The senator made sure that each concern was addressed with detailed responses, and beneficiaries were provided with a clear understanding of the solutions to their problems.
Immediate Solutions and Payment Clarification
One important issue discussed during the session was related to the payment delays faced by some women. Senator Rubina Khalid explained that if any woman is unable to withdraw her stipend on time, the amount is not lost. Instead, the delayed payment is added to the next installment. This way, beneficiaries can receive the full amount as a lump sum in their future payments.
Senator Khalid emphasized that BISP is committed to ensuring that all deserving women receive their financial support without any complications.
New Banking Model for BISP Payments
The chairperson also highlighted that BISP has introduced a new banking model to improve the transparency and efficiency of payments. This new system ensures that the stipends are distributed in a dignified and secure manner. By using the new banking model, BISP beneficiaries can avoid delays and ensure they receive the correct amount.
This model is part of BISP’s broader effort to modernize its operations and make it easier for beneficiaries to access their funds.
Real-Time Issue Resolution During Live Session
Throughout the session, Senator Rubina Khalid made it clear that any issues raised would be handled quickly. The live E-Katcheri allowed her to give immediate instructions to the BISP staff to resolve the concerns of the participants. By addressing the problems in real time, she ensured that beneficiaries could trust that their issues would be resolved without delay.
Conclusion
The live E-Katcheri session hosted by Senator Rubina Khalid on September 9, 2024, was a significant step in improving communication between BISP and its beneficiaries. The session provided a platform for people to voice their concerns directly and receive real-time solutions. The introduction of the new banking model also aims to make the payment process more transparent and efficient. This initiative shows BISP’s commitment to addressing the needs of the most vulnerable members of society.
Also Read: 9.3 Million Beneficiaries Can Open BISP Sahulat Account – SBP Payment Details
FAQs
What is an E-Katcheri?
An E-Katcheri is an online session where officials directly interact with the public to address their concerns. In this case, Senator Rubina Khalid hosted an E-Katcheri for BISP beneficiaries.
What was discussed in the live session?
The live session covered topics like enrollment in BISP programs, eligibility criteria, and delays in payment distribution.
What happens if a BISP beneficiary does not receive their stipend on time?
If a beneficiary cannot withdraw their stipend on time, the amount is added to the next installment and can be collected as a lump sum.
What is the new banking model introduced by BISP?
The new banking model is designed to make payments more transparent and secure, ensuring that beneficiaries receive their stipends without any delays.